Privacy Policy

Last Updated: 5/16/2024

TourScale Enterprises, LLC (“TourScale”) is committed to protecting the privacy and security of our users. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to protect your personal information. This policy also addresses our compliance with Ten Digit Long Code (10DLC) standards for SMS communications.

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Collection of Personal Information

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We collect information that you provide directly to us when you use our services, including but not limited to:

• Personal Identification Information: Name, email address, phone number, and any other information you choose to provide.

• Payment Information: Credit/debit card numbers and other payment details, if applicable, for booking tours and services.

• Mobile Device Information: Mobile phone numbers and device identifiers, primarily for users who opt into our SMS notifications and communications.

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Use of Personal Information

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Your personal information is used to:

• Provide, maintain, and improve our services.

• Process transactions and send related information, including booking confirmations and invoices.

• Send promotional communications, updates, and other information related to tours and services, subject to your consent.

• Comply with legal obligations and regulatory requirements, including 10DLC standards for SMS messaging.

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Sharing of Personal Information

We do not sell, share, rent or disclose personal information to third parties and only use information for internal purposes.

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SMS Messaging 

• Consent: We obtain clear, written consent from users before sending outbound SMS messages.  We also will reply to SMS communications made to us from you. By submitting a form on our website, you are consenting to receive SMS Communications from us.

• Opt-Out: Users can opt out of SMS communications at any time by following the instructions provided in our messages, which includes replying “STOP” to unsubscribe at any time.

• Data Security: We implement industry-standard security measures to protect personal information, including data related to SMS communications.

• Privacy: We do not sell, share, rent or disclose personal information regarding your phone number or SMS communications to third parties and only use information for internal purposes.

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Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes the use of encryption, firewalls, and secure server facilities.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

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Contact Us

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If you have any questions about this Privacy Policy or our data practices, please contact us at:

TourScale Enterprises, LLC

323 West Davie St

Raleigh, NC 27601

(888) 753-7507

By submitting a form on our website, you are consenting to receive SMS Communications from us.

Users can opt out of SMS communications at any time by following the instructions provided in our messages, which includes replying “STOP” to unsubscribe at any time.

We do not sell, share, rent or disclose personal information regarding your phone number or SMS communications to third parties and only use information for internal purposes.